Privacy Policy

Last updated: January 2026

This Privacy Policy outlines how Trenix Shopee collects, uses, and protects your personal information when you use our website. By accessing our services, you agree to the terms described here.

Definitions

Certain terms used in this policy have specific meanings to ensure clarity:

Company refers to Trenix Shopee
Website refers to our online store
Service refers to shopping clothing and footwear online
You refers to the customer or website visitor
Personal Data means information that identifies you

Information We Collect

Personal Information

When you place an order or create an account, we may collect:

Name and contact details
Email address and phone number
Shipping and billing address
Order and transaction information

Usage Information

We automatically collect data such as IP address, browser type, visited pages, and time spent on the site to improve performance and user experience.

Cookies

Cookies help us remember your preferences and enhance site functionality. You may disable cookies in your browser settings, though some features may not work as intended.

How We Use Your Data

To process and deliver your orders
To manage customer accounts
To communicate updates and offers
To improve our products and services
To meet legal requirements

Data Sharing

Your information is never sold. Data is shared only with trusted partners such as courier services and payment providers strictly for order fulfillment.